Terms of Service

Effective date: 1st Jan 2026

Welcome to Tender Software UK. These Terms of Service govern your access to and use of the Tender Software UK website, including any pages, content, contact forms, communications, and related materials made available through the website.

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree, you should not use this website.

1. About Tender Software UK

Tender Software UK provides information about its software development and related business services, including outsourced development support, technical delivery, consulting, and associated digital services. The website is intended to help prospective and existing clients understand our capabilities, submit enquiries, and communicate with our team.

2. Scope of these terms

These Terms of Service apply to your use of the website only.

If Tender Software UK provides services to you under a quotation, proposal, statement of work, master services agreement, support agreement, retainer, purchase order, or any other written contract, that separate contract will govern the delivery of those services. If there is any conflict between these Terms of Service and a signed client agreement, the signed client agreement will take precedence.

3. Eligibility and acceptable use

You may use this website only for lawful business or informational purposes.

You agree not to:

  • use the website in any way that is unlawful, fraudulent, harmful, or misleading
  • interfere with the operation, security, or availability of the website
  • attempt to gain unauthorised access to any systems, servers, data, or accounts
  • introduce viruses, malware, scripts, bots, or other harmful code
  • scrape, copy, harvest, or reuse website content or contact data for unsolicited marketing or spam
  • submit false, incomplete, or misleading information through forms or communications
  • use the website in a way that could damage the reputation, operations, or legal interests of Tender Software UK

We reserve the right to restrict, suspend, or block access where we reasonably believe misuse has occurred.

4. Website content

All content on this website is provided for general information only. While we aim to keep the website accurate and up to date, we do not guarantee that all information is complete, current, or free from errors.

Service descriptions, skills, capabilities, examples, technologies, timelines, and delivery approaches shown on the website are illustrative only and do not constitute a binding offer or contractual commitment unless expressly confirmed in writing.

5. Enquiries and communications

When you contact us through the website, by email, or by phone, you agree to provide accurate and lawful information.

You should not send confidential, sensitive, regulated, or security-critical information through a general website contact form unless specifically requested and protected by an agreed secure method.

Submission of an enquiry does not create a client relationship, supplier relationship, partnership, employment relationship, or any obligation on Tender Software UK to accept work, provide services, or respond within a particular timeframe.

6. Proposals, quotations, and project commencement

Any quotation, estimate, timeline, proposal, or scope discussion provided through or after a website enquiry is non-binding unless and until confirmed by Tender Software UK in writing.

No project, development work, resource allocation, support activity, or deliverable obligation will begin unless one of the following has occurred:

  • a written proposal, scope, or quotation has been accepted
  • a purchase order or other written instruction has been approved by Tender Software UK
  • a separate services agreement has been signed
  • Tender Software UK has expressly confirmed project commencement in writing
7. Client responsibilities

Where services are provided under a separate agreement, the client is responsible for:

  • supplying complete and accurate requirements, data, materials, credentials, and approvals
  • ensuring it has the legal right to provide any content, software, assets, data, or instructions shared with us
  • reviewing deliverables promptly and providing feedback within agreed timelines
  • maintaining its own backups, business continuity arrangements, and internal approvals unless otherwise agreed in writing
  • ensuring compliance with applicable laws, licences, and third-party terms relating to its systems, content, and operations

Tender Software UK will not be responsible for delays or defects caused by incomplete instructions, changing requirements, third-party failures, or client-side dependencies.

8. Fees and payment

Unless otherwise stated in a separate written agreement, all fees, rates, billing structures, taxes, payment terms, and reimbursable expenses for services will be set out in the applicable quotation, proposal, statement of work, or invoice.

If services are supplied, late payment may result in suspension of work, withholding of deliverables, revised timelines, or termination of the engagement, subject to the terms of the relevant contract and applicable law.

9. Intellectual property

All intellectual property rights in this website, including its text, layout, branding, graphics, code, design elements, and original content, belong to Tender Software UK or its licensors unless stated otherwise.

You may view and use the website for legitimate business evaluation and internal reference only. You may not reproduce, republish, adapt, distribute, commercially exploit, or create derivative works from website content without prior written permission.

For client project work, intellectual property ownership, licensing, reuse rights, third-party components, and transfer conditions will be governed by the relevant written client agreement. Unless otherwise agreed in writing, Tender Software UK retains ownership of its pre-existing materials, tools, frameworks, know-how, libraries, methods, templates, and reusable development components.

10. Third-party tools, platforms, and links

This website may refer to or integrate with third-party platforms, technologies, plugins, hosting providers, analytics services, communication tools, or external websites. Tender Software UK is not responsible for the availability, content, security, performance, or policies of third-party services.

Any use of third-party products or platforms in a project may also be subject to the terms, fees, licences, and limitations of those third parties.

11. Confidentiality

Any confidential information exchanged in connection with a potential or active client engagement should be covered by an appropriate confidentiality agreement or by confidentiality provisions in the governing client contract.

General website use or unsolicited contact does not, by itself, create a standalone duty of confidentiality beyond applicable law and our Privacy Policy.

12. Data protection and privacy

Our collection and use of personal data through the website is governed by our Privacy Policy. By using the website, you acknowledge that personal data may be processed in accordance with that policy and applicable data protection law.

13. No warranty

The website is provided on an “as is” and “as available” basis to the fullest extent permitted by law.

Tender Software UK does not guarantee that:

  • the website will always be available, uninterrupted, secure, or error-free
  • defects will always be corrected immediately
  • the website will be compatible with every browser, device, or environment
  • information on the website will always be fully complete, current, or suitable for your particular needs

Professional, technical, commercial, and legal decisions should not be made solely on the basis of website content.

14. Limitation of liability

To the fullest extent permitted by law, Tender Software UK shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive loss or damage arising from or connected with:

  • use of or inability to use the website
  • reliance on website content
  • website downtime, interruption, or technical failure
  • security events beyond our reasonable control
  • third-party links, platforms, or services
  • loss of profit, revenue, business opportunity, data, goodwill, or anticipated savings

Nothing in these Terms of Service excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

15. Indemnity

You agree to indemnify and hold harmless Tender Software UK, its officers, employees, contractors, and affiliates from any claims, losses, liabilities, costs, and expenses arising out of:

  • your misuse of the website
  • your breach of these Terms of Service
  • your infringement of any intellectual property, privacy, or other rights
  • any content, data, or materials you submit or transmit in breach of law or third-party rights
16. Suspension and termination

We may suspend, withdraw, restrict, or terminate access to all or part of the website at any time, with or without notice, where reasonably necessary for operational, legal, security, or business reasons.

The provisions of these Terms of Service that by nature should survive termination will continue in effect, including those relating to intellectual property, liability, indemnity, confidentiality, governing law, and dispute resolution.

17. Changes to these terms

Tender Software UK may update these Terms of Service from time to time. The updated version will take effect from the date posted on this website. Continued use of the website after changes are published will constitute acceptance of the revised terms.

18. Governing law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales, unless another governing law is expressly agreed in writing in a separate contract.

The courts of England and Wales shall have exclusive jurisdiction in relation to any dispute arising out of or in connection with these Terms of Service, except where applicable law provides otherwise.

19. Contact

If you have any questions about these Terms of Service, please contact Tender Software UK through the contact details published on the website.

Important implementation note

Before publishing, have your solicitor review this page, especially:

  • governing law and jurisdiction
  • limitation of liability wording
  • payment and suspension wording
  • intellectual property ownership language
  • whether you want a separate Website Terms page and a separate Client Services Terms page

A practical improvement would be to publish this as:

  1. Terms of Service / Website Terms
  2. Client Services Terms or Master Services Terms

That split would fit Tender Software UK particularly well because the website is mainly a lead-generation and service-information site, while actual development work appears to be governed commercially on a project-by-project basis. (Tender Software)

If you want, I can turn this next into a cleaner WordPress-ready page format with a short intro paragraph and SEO meta title and meta description.